May 6, 2020
May 6, 2020
by Luigi Savino | 5 min read
Any transformation project is effectively the journey that takes an organisation from its current standing point (As-is, from now on, A-I) to a destination (To-be, from now on, T-B). The design of the “As-is/To-be” model (from now on, A-I/T-B) is crucial for a successful outcome.
Typically, an A-I/T-B model can be broken down into three macro phases:
The three macro phases will show you where you are now, where to go next and what to do to get there. To perform an A-I/T-B study, you need to learn what each step entails, and how the A-I and T-B operate together as part of an overall digital transformation model.
Further, we’ll see how to reach each milestone.
In the following paragraph you can find a more detailed description of each phase of the A-I/T-B study.
It’s not hard to grasp the need to evaluate the A-I and your processes thoroughly.
The A-I process determines the current situation of the organisation, of any particular entity or system. The objective of analysing the current state of the process is to find out which processes could be improved in your company by making a digital transformation. The output of this phase is the A-I report, a document that outlines what can be changed, although it does not truly show how to bring the change.
An A-I business process contains all of the segments in a normal business process model – process descriptions, list of roles, organisation chart, workflows, etc. When assembling an A-I process, access to the stakeholders who play out the business procedure is vital. You’ll need at least one stakeholder to represent each role in the process.
Typically, you should focus on capturing the following operational areas:
Usually, the T-B process describes the future state of the company at the end of the transformation process. It is the perfect situation that you expect for your company, so, modeling T-B state should make structurally obvious how you will get to the destination you fixed.
After this phase, you’ll be able to see what improvements are required in order to make the company processes achieve their potential T-B transformation.
Examples of future states are:
Once the points of departure and destination are mapped, it is time to get ready for a journey and take action. The graph below shows the main pillars to make your transformation worth the investments.
To analyse, record and diagram the processes of the company A-I and T-B, you need qualified staff on board, which won’t only build high-level process charts, but also participate in discussions with workers accountable for those operations. In this way, you will produce more accurate process maps. These employees will have technical and business knowledge so that they will be able to create a cross analysis of the business and technical processes.
Without qualified employees embarking on the transformation project could be challenging. Indeed, many times A-I/T-B models are provided from external consultants. In KDM’s A-I/T-B model is provided a transformation roadmap showing how a company should operate in order to reach its objectives.
In the above image you can see an example of the steps to design a valid digital transformation roadmap.
The A-I/T-B model will provide a wide view on the current state of your organisation and on the future state of your organisation. The main benefit of a successful A-I/T-B study is that you will have a detailed understanding of the transformation process. The final model will show:
The topic of digital transformation got the interest of almost any business leader but it is also gaining thrust in the public and nonprofit sectors. Executives are captured by the idea of digitising processes to improve performance and this is mainly driven by the need to stay in line with the competition.
For a digital transformation that focuses on any or all of the topics such as Big data, mobile apps, IoT, Analytics and Cloud plotted on almost any CIO’s radar, the A-I/T-B model provides the foundation for a successful transition assuring tangible benefits such as:
In a recent work, we have assisted a customer in a transformation journey that helped the transition from its existing on-prem IT infrastructure to a new multi-cloud environment addressing cost savings, risk mitigation, high-availability and providing the agility to scale-up and adapt to new operational scenarios.
The most relevant output of our work has been an assessment of which data assets should remain in the organisation’s data center and which could be moved to the cloud. We then designed the multi-cloud architecture. Another important step of our work was represented by a detailed migration plan of the applications to their target architecture. Before the Go-live, we delivered the IT operations management and governance blueprint. Finally, we assisted the customer’s employees in the Go-live providing operational consulting and coaching.
KDM FORCE prepares and supports organisations, their leadership and their people for the transition into the digital age focusing on different stakeholders for a successful organisational setup.
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